AI Voice Receptionist
Start hereAnswers calls while you are treating, books new patients into the right appointment type, and passes clinical questions to you.
For Chiropractic & Physio Clinics
Patients feel better by visit three.That is when they stop booking.
Care plans work when patients keep coming, and many stop the moment the pain eases. Meanwhile new patients call while you are treating someone. We build the systems that book the new ones and keep existing ones on the plan you prescribed.
- Keeps plans on track
- Live in two to three weeks
- Yours to own
Where work goes missing
Four leaks in a chiropractic or physio clinic.None of them are about effort.
- 01
Calls during treatment
You cannot leave a patient on the table to answer the phone, and many smaller clinics have nobody at the desk all day. New patients in pain do not wait for a callback.
- 02
Plans of care abandoned halfway
A patient books the first few sessions and then stops when they feel better. Nobody follows up, and the problem often comes back.
- 03
Gaps in the schedule
Cancellations leave open slots that nobody knows to offer, so the day has holes in it while other patients wait a week.
- 04
Former patients who drift away
Former patients often need a check-in long before they think to book one. Without a reminder, they book with whoever they find first.
What we would build
In this order.Start with the first.
Most businesses do not need all of these. The first one closes the biggest leak; the rest are worth adding once it is running.
- AI Voice Receptionist — how it works
- Appointment Reminders — how it works
Appointment Reminders
Reminds patients of every session with an easy reschedule link, so plans stay on track and cancellations arrive in time to fill.
- Customer Re-Engagement — how it works
Customer Re-Engagement
Contacts patients who stopped partway through a plan, or have not been in for a while, in words you approve.
- Review Management — how it works
Review Management
Asks patients for a review once they are doing well, which is what new patients read before they call.
Once it is running
An ordinary evening,with nobody at the desk.
An illustration of how the systems work together, not a client story.
- 12:30pm
A new patient calls about lower back pain while you are with someone. The assistant books them a new-patient assessment for tomorrow and sends your intake form.
- 5:20pm
A patient on session four of eight replies to a reminder that they feel fine now and want to cancel. The reply comes to you with a flag, so you can decide how to respond.
- 5:25pm
Their slot is offered to a patient who asked for an earlier time, and they take it.
- Next morning
The front desk sees one new patient booked with intake done, one slot filled, and one patient flagged for a call from you.
Worth knowing
Clinical decisions stay with the clinician.
The assistant books appointments and answers practical questions, such as what to wear or where to park. It never assesses symptoms, recommends treatment or tells a patient they can stop their plan. Those questions go to you. Messages never carry clinical details, and if your clinic needs a business associate agreement for any part of the system, we tell you which parts offer one before anything is built.
Questions
What ownersusually ask first.
Can it book different appointment types?
Yes. New-patient assessments, follow-ups and specific treatments can each have their own length and rules, matched to how your clinic already works.
Will it tell a patient whether they need treatment?
No. It books the appointment and takes a short note on the reason for the visit. The assessment is yours.
Does it work with our clinic software?
Many clinic management systems accept bookings from outside. Where yours does not, we use a calendar or booking link your front desk already works from.
Is contacting patients who stopped their plan pushy?
Not when it is done carefully. The message is short, written by you, and asks how they are doing. Patients can reply, book or opt out.
Other industries
The systems are the same; where the leaks are is not. Here is how they apply elsewhere.
Dental Clinics
The front desk closes at five. Toothache does not.
Front desk supportFor Dental ClinicsHVAC Companies
The busiest day of the year is the day you miss the most calls.
Built for peak seasonFor HVAC CompaniesPlumbers
A burst pipe will not wait for you to call back.
Emergency-firstFor PlumbersRoofing Contractors
You cannot answer the phone from the top of a roof.
High-value quotesFor Roofing ContractorsMed Spas
Your clients enquire at midnight. Your competitors reply at nine.
Every channel answeredFor Med SpasLaw Firms
The client who calls first is the client you keep.
Intake, not adviceFor Law FirmsAuto Repair Shops
The phone rings under the lift. Nobody can reach it.
Built for busy baysFor Auto Repair ShopsElectricians
Half your calls are small jobs. The other half are the ones you want.
Sorts urgent from routineFor ElectriciansSalons and Barbers
Your hands are in someone's hair. Your phone is still ringing.
Books while you workFor Salons and BarbersReal Estate Agents
Portal leads go cold while you are at a showing.
Fast first replyFor Real Estate AgentsCleaning Companies
Everyone asks for a quote. Few hear back fast enough.
Quotes answered fastFor Cleaning Companies