Website Chatbot
Start hereAnswers website visitors at any hour, asks your intake questions, and books qualified enquiries straight into consultation slots.
For Law Firms
The client who calls firstis the client you keep.
People looking for a lawyer usually contact several firms at once and choose whoever responds clearly and quickly. We build intake systems that answer every enquiry, collect the facts you need, and get the right ones on your calendar.
- Intake, not advice
- Live in three to four weeks
- Yours to own
Where work goes missing
Four leaks in a law firm.None of them are about effort.
- 01
Enquiries after court hours
People search for a lawyer in the evening, after the accident, the arrest or the argument. A form that is answered tomorrow is often answered too late.
- 02
Intake that eats billable time
Every enquiry needs the same first questions. When a lawyer or paralegal answers them all, billable hours go into calls that are not a fit for the firm.
- 03
Consultations that are never booked
A prospect says they will check their schedule. Without a follow-up, they book with the firm that sent a link.
- 04
Missed calls from people in a hurry
Someone who has just been served papers does not leave a voicemail and wait. They call the next firm.
What we would build
In this order.Start with the first.
Most businesses do not need all of these. The first one closes the biggest leak; the rest are worth adding once it is running.
- Website Chatbot — how it works
- AI Voice Receptionist — how it works
AI Voice Receptionist
Answers calls after hours and during busy periods, takes intake details, and books or routes them by practice area.
- Lead Follow-Up System — how it works
Lead Follow-Up System
Follows up enquiries that have not booked yet, politely and on a schedule you approve, until they book or decline.
- Custom Dashboard — how it works
Custom Dashboard
Shows every enquiry, its source and where it stands, so you know which channels actually bring in clients.
Once it is running
An ordinary evening,with nobody at the desk.
An illustration of how the systems work together, not a client story.
- 8:30pm
Someone visits your website after a car accident and asks whether they have a case. The assistant explains it cannot give legal advice and asks your intake questions.
- 8:34pm
Their answers match your criteria, so they are offered a consultation tomorrow afternoon and book it.
- 8:35pm
The intake summary is sent to the right lawyer for that practice area, ready to read before the call.
- Next morning
Two other enquiries outside your practice areas have already received a polite reply suggesting where to look instead.
Worth knowing
It takes intake. It never gives legal advice.
The assistant says clearly that it is not a lawyer, does not assess anyone's case, and does not create a lawyer-client relationship. You approve every script so it follows your jurisdiction's advertising and solicitation rules, and conflict checks stay with your firm. Intake details are sent only to the people you name.
Questions
What ownersusually ask first.
Will it tell people whether they have a case?
No. It collects the facts your firm asks for and books a consultation where the case fits your criteria. Any assessment is made by a lawyer.
Can it route enquiries by practice area?
Yes. Each practice area can have its own intake questions, its own calendar and its own recipient.
Does it connect to our case management software?
Many practice management tools accept new contacts and matters from outside. Where yours does not, intake summaries arrive by email in a consistent format.
What happens to enquiries we cannot take?
You decide. Usually a polite reply explaining that the firm does not handle that area, sometimes with a referral you have approved.
Other industries
The systems are the same; where the leaks are is not. Here is how they apply elsewhere.
Dental Clinics
The front desk closes at five. Toothache does not.
Front desk supportFor Dental ClinicsHVAC Companies
The busiest day of the year is the day you miss the most calls.
Built for peak seasonFor HVAC CompaniesPlumbers
A burst pipe will not wait for you to call back.
Emergency-firstFor PlumbersRoofing Contractors
You cannot answer the phone from the top of a roof.
High-value quotesFor Roofing ContractorsMed Spas
Your clients enquire at midnight. Your competitors reply at nine.
Every channel answeredFor Med SpasAuto Repair Shops
The phone rings under the lift. Nobody can reach it.
Built for busy baysFor Auto Repair ShopsElectricians
Half your calls are small jobs. The other half are the ones you want.
Sorts urgent from routineFor ElectriciansSalons and Barbers
Your hands are in someone's hair. Your phone is still ringing.
Books while you workFor Salons and BarbersReal Estate Agents
Portal leads go cold while you are at a showing.
Fast first replyFor Real Estate AgentsChiropractic & Physio Clinics
Patients feel better by visit three. That is when they stop booking.
Keeps plans on trackFor Chiropractic & Physio ClinicsCleaning Companies
Everyone asks for a quote. Few hear back fast enough.
Quotes answered fastFor Cleaning Companies