AI Voice Receptionist
Start hereAnswers when you are on a job, asks what the problem is, routes urgent safety calls by your rules, and books routine work into your calendar.
For Electricians
An electrician's phone mixes urgent outages, small repairs and large quoted projects like panel upgrades and EV charger installs. Answering all of it from a ladder is impossible. We build the systems that sort, book and follow up each kind properly.
Where work goes missing
You do not pick up the phone halfway through terminating a panel. The caller does not leave a message; they call the next electrician.
A panel upgrade, rewire or EV charger is a considered purchase. The homeowner wanted to think it over, and the follow-up never happened.
A call about a dead outlet takes as long to answer as a call about a full renovation. Without a first filter, the office spends its day on the wrong calls.
Customers want to know where their job stands with permits and inspection dates. Each of those questions is a phone call someone has to return.
What we would build
Most businesses do not need all of these. The first one closes the biggest leak; the rest are worth adding once it is running.
Answers when you are on a job, asks what the problem is, routes urgent safety calls by your rules, and books routine work into your calendar.
Follows up every quote for larger work on a schedule, answers common questions, and tells you when the customer is ready to go ahead.
Answers questions on your website at night and collects what you need to quote, such as panel photos or where the charger would go.
Asks customers for a review once the job is signed off, so new customers see the quality of your work before they call.
Once it is running
An illustration of how the systems work together, not a client story.
A homeowner calls: half the house has lost power and they can smell something hot. Your rules treat that as urgent, so the assistant reads your safety message and then calls your on-call number.
Someone on your website asks the chatbot whether you install EV chargers. It answers from what you told us, asks for photos of the panel and the parking spot, and books a quote visit.
The photos and answers are attached to the booking, so you arrive knowing whether the panel needs an upgrade too.
A panel upgrade quote has had no reply. The follow-up system answers the question most people have at that stage, and the homeowner replies asking about dates.
Worth knowing
Safety calls follow your script, word for word.
Anything involving burning smells, sparks, smoke or exposed wiring follows a script you write and approve, starting with telling the caller to keep away and contact emergency services if there is danger. The assistant never walks anyone through electrical work and never tells them a fault is safe to leave.
Questions
Yes. You decide which situations count as urgent and what happens to each: a call to the on-call electrician, the next available slot, or a quote visit.
No. It collects the information you need to quote, such as photos, the panel make and the distance to the parking spot. The quote itself comes from you.
If you keep job status somewhere the system can read, it can answer those questions directly. If not, it takes the question and passes it to the office with the job details.
No. Your number stays the same. Calls you cannot answer are forwarded to the assistant, and you choose when that happens.
Other industries
The systems are the same; where the leaks are is not. Here is how they apply elsewhere.
The front desk closes at five. Toothache does not.
The busiest day of the year is the day you miss the most calls.
A burst pipe will not wait for you to call back.
You cannot answer the phone from the top of a roof.
Your clients enquire at midnight. Your competitors reply at nine.
The client who calls first is the client you keep.
The phone rings under the lift. Nobody can reach it.
Your hands are in someone's hair. Your phone is still ringing.
Portal leads go cold while you are at a showing.
Patients feel better by visit three. That is when they stop booking.
Everyone asks for a quote. Few hear back fast enough.