Lead Follow-Up System
Start hereReplies to every portal, website and open-house lead within seconds, asks the questions you would, and keeps in touch for as long as the buyer needs.
For Real Estate Agents
Portal leads go coldwhile you are at a showing.
A buyer enquiry from a listing portal often goes to several agents at once, and the one who replies first gets the conversation. Then the real work is staying in touch for the months it takes someone to be ready. We build systems for both.
- Fast first reply
- Live in two to three weeks
- Yours to own
Where work goes missing
Four leaks in a real estate agent.None of them are about effort.
- 01
Portal leads answered too late
An enquiry arrives while you are showing a house. By the time you check your phone, the buyer has already spoken to another agent.
- 02
Buyers who are not ready yet
Many enquiries come from people months away from buying. Without steady contact, they are someone else's client when they are ready.
- 03
Open-house sign-ins nobody follows up
Every visitor who left their details was interested enough to write them down. A sign-in sheet sitting in a folder does nothing.
- 04
Past clients you lose touch with
A client you helped buy years ago may be ready to sell. If you have not been in touch, they may not remember your name.
What we would build
In this order.Start with the first.
Most businesses do not need all of these. The first one closes the biggest leak; the rest are worth adding once it is running.
- Lead Follow-Up System — how it works
- Website Chatbot — how it works
Website Chatbot
Answers questions about your listings on your website at any hour and books showings or valuation calls.
- WhatsApp Automation — how it works
WhatsApp Automation
Handles the conversations buyers prefer to have by message, with showing times and listing details on hand.
- Customer Re-Engagement — how it works
Customer Re-Engagement
Keeps past clients and your sphere warm with useful, specific messages, so you are the agent they think of when they move.
Once it is running
An ordinary evening,with nobody at the desk.
An illustration of how the systems work together, not a client story.
- 7:45pm
A buyer enquires about a three-bedroom listing on a portal. Within a minute they get a reply from you, with the listing details and two showing times this week.
- 7:50pm
They pick Thursday at 5pm. The showing lands in your calendar along with their answers on financing and timeline.
- 9:10pm
Someone on your website asks what their home might be worth. The chatbot books a valuation call with you rather than guessing a number.
- Three months later
A buyer who said they were not ready in spring gets a planned check-in with new listings that match what they asked for. They reply that they are ready to look.
Worth knowing
It follows fair housing rules, every time.
The assistant answers questions about properties and never steers anyone toward or away from a neighbourhood based on race, religion, national origin, sex, familial status, disability or any other protected characteristic. It does not describe schools or neighbourhoods in ways your brokerage has not approved. You approve every script, and every message follows your brokerage's rules on consent and opt-outs.
Questions
What ownersusually ask first.
Does it connect to our CRM?
Most real estate CRMs accept leads and notes from outside. Where yours does not, every conversation and booking arrives in a format your team can work from.
Can it answer questions about a specific listing?
Yes, from the listing details you give it or a feed you already have. If a question is not covered, it says so and passes it to you.
Will it pretend to be me?
No. It says it is your assistant. Buyers mostly care that they got an answer and a showing time.
How long does it keep following up?
As long as you want, usually months for buyers, with less frequent messages over time. It stops immediately when the lead replies, books or asks it to.
Other industries
The systems are the same; where the leaks are is not. Here is how they apply elsewhere.
Dental Clinics
The front desk closes at five. Toothache does not.
Front desk supportFor Dental ClinicsHVAC Companies
The busiest day of the year is the day you miss the most calls.
Built for peak seasonFor HVAC CompaniesPlumbers
A burst pipe will not wait for you to call back.
Emergency-firstFor PlumbersRoofing Contractors
You cannot answer the phone from the top of a roof.
High-value quotesFor Roofing ContractorsMed Spas
Your clients enquire at midnight. Your competitors reply at nine.
Every channel answeredFor Med SpasLaw Firms
The client who calls first is the client you keep.
Intake, not adviceFor Law FirmsAuto Repair Shops
The phone rings under the lift. Nobody can reach it.
Built for busy baysFor Auto Repair ShopsElectricians
Half your calls are small jobs. The other half are the ones you want.
Sorts urgent from routineFor ElectriciansSalons and Barbers
Your hands are in someone's hair. Your phone is still ringing.
Books while you workFor Salons and BarbersChiropractic & Physio Clinics
Patients feel better by visit three. That is when they stop booking.
Keeps plans on trackFor Chiropractic & Physio ClinicsCleaning Companies
Everyone asks for a quote. Few hear back fast enough.
Quotes answered fastFor Cleaning Companies