Appointment Reminders
Start hereConfirms every booking and reminds clients with a one-tap reschedule, so cancellations arrive early enough to fill.
For Salons and Barbers
Your hands are in someone's hair.Your phone is still ringing.
Stylists and barbers cannot stop a cut to answer the phone, so booking requests pile up in voicemail, DMs and texts. We build the systems that book them while you work, keep the chair from sitting empty, and remind regulars when they are due.
- Books while you work
- Live in about a week
- Yours to own
Where work goes missing
Four leaks in a salon.None of them are about effort.
- 01
Booking requests mid-appointment
A client wants Saturday morning and messages at 2pm while you are mid-colour. By the time you reply that evening, they have booked somewhere that answered.
- 02
No-shows and late cancellations
An empty chair at 11am is an hour that cannot be sold again. Most no-shows are people who forgot, not people who stopped caring.
- 03
Regulars who drift
Someone who came every five weeks stops coming. Nobody notices for months because nobody was tracking when they were due.
- 04
Gaps nobody can fill in time
A cancellation the night before leaves a slot open, but there is no quick way to offer it to the clients who wanted that time.
What we would build
In this order.Start with the first.
Most businesses do not need all of these. The first one closes the biggest leak; the rest are worth adding once it is running.
- Appointment Reminders — how it works
- WhatsApp Automation — how it works
WhatsApp Automation
Answers booking requests on WhatsApp in your voice while you work, and books them into the slots you allow.
- Customer Re-Engagement — how it works
Customer Re-Engagement
Messages regulars when they are due for their next visit, based on how often they actually come.
- Review Management — how it works
Review Management
Asks happy clients for a review after their appointment, which is what new clients read before choosing.
Once it is running
An ordinary evening,with nobody at the desk.
An illustration of how the systems work together, not a client story.
- 1:40pm
A client messages asking for a skin fade on Saturday. You are with someone. The assistant replies, offers the two Saturday slots still open, and books 10:30am.
- 6:00pm
Tomorrow's 9am client replies to their reminder that they cannot make it. The slot opens straight away.
- 6:02pm
Clients who asked to hear about earlier times get a message offering 9am. The first to reply gets it.
- Six weeks later
A regular who usually books every five weeks has not booked. They get a friendly note with a link to your next openings.
Worth knowing
It books into your rules, not around them.
You decide which services can be booked straight away, which need a patch test or a consultation first, and how long each one really takes. The assistant never books a colour correction into a short slot or promises a stylist who is off that day. Anything it is unsure of goes to you.
Questions
What ownersusually ask first.
We already use an online booking app. Do we need this?
Maybe not all of it. If your app handles bookings well, we connect to it and add what it does not do, such as answering messages and bringing regulars back.
Can each stylist or barber have their own calendar?
Yes. Bookings go to the right person's calendar, and clients who always see the same stylist are offered that stylist first.
Will it answer price questions?
Only with the prices you give it. Many salons give a starting price and explain that the final price depends on hair length or the consultation, and the assistant can do the same.
Can it handle deposits for long appointments?
If your booking system takes deposits, the assistant sends the deposit link with the booking. It never takes card details in a chat.
Other industries
The systems are the same; where the leaks are is not. Here is how they apply elsewhere.
Dental Clinics
The front desk closes at five. Toothache does not.
Front desk supportFor Dental ClinicsHVAC Companies
The busiest day of the year is the day you miss the most calls.
Built for peak seasonFor HVAC CompaniesPlumbers
A burst pipe will not wait for you to call back.
Emergency-firstFor PlumbersRoofing Contractors
You cannot answer the phone from the top of a roof.
High-value quotesFor Roofing ContractorsMed Spas
Your clients enquire at midnight. Your competitors reply at nine.
Every channel answeredFor Med SpasLaw Firms
The client who calls first is the client you keep.
Intake, not adviceFor Law FirmsAuto Repair Shops
The phone rings under the lift. Nobody can reach it.
Built for busy baysFor Auto Repair ShopsElectricians
Half your calls are small jobs. The other half are the ones you want.
Sorts urgent from routineFor ElectriciansReal Estate Agents
Portal leads go cold while you are at a showing.
Fast first replyFor Real Estate AgentsChiropractic & Physio Clinics
Patients feel better by visit three. That is when they stop booking.
Keeps plans on trackFor Chiropractic & Physio ClinicsCleaning Companies
Everyone asks for a quote. Few hear back fast enough.
Quotes answered fastFor Cleaning Companies